By Nigel Farthington III
People in the Hospitality Industry are some of the hardest working, and too often the poorest paid, folks out there.
Most true Texans are friendly and polite. When I meet someone rude I automatically assume they’re from somewhere other than the Lone Star State. So … when you go on vacation take your courtesy and warm smile with you. It will make all the difference.
I do not know how hotel and resort staff keep a good attitude when they are treated rudely by someone. But what can you do? Simple really… be nice. And if you’re not nice by nature then leave a bigger tip.
The friendly bell-boy just brought your heavy bags up to your beautiful room and dramatically opened the glass door to the balcony and shown you the Caribbean you’ve been waiting months to see. They pointed out the lights switches, AC control, and most importantly, the TV remote. The ice bucket is full, tropical fruit is on the table, the bathroom is sparkling, and the sheets are clean and fresh. Do you think this all happens by magic?
“Thank you for staying with us Mr. and Mrs. Jones. My name is Niles. Please don’t hesitate to call me if there is anything else I can do to help make your stay more comfortable.” Right then and there is your opportunity to guarantee a great, carefree vacation! How? Simply pull out your wallet and give Niles a tip. Not some cheap-chintzy couple bucks. Give him a good tip that says “Thanks for looking out for us, Niles. We appreciate it and we know we can count on you.”
And why such a good tip at the very start of your vacation? Easy answer; the resort hotel staff talk amongst themselves. And they will spread the word faster than you can change into your swimsuits and jump in the pool that the folks in room 402 (that’s you) are nice and tip well. You just made sure that you will be well taken care of … that’s our tip to you.